General Terms
These terms and conditions ("Terms", "Agreement") are an agreement between Fitelo ("Mobile Application Developer", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the Fitelo’s mobile application and any of its products or services (collectively, "Mobile Application" or "Services").
Accounts and membership
If you create an account in the Mobile Application, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
No Refunds
In the event that this Agreement expires or is terminated, no portion of any payments of any kind whatsoever previously provided hereunder shall be owed or be repayable or refunded to the user.
Service
The content of the FITELO/DIETITIAN MAC Website/App/Social Media, including without limitation, text, copy, audio, video, photographs, illustrations, graphics and other visuals, is for informational purposes only and does not constitute/substitute professional medical advice, diagnosis, treatment or recommendations of any kind.
You should always seek the advice of your qualified healthcare professionals with any Questions or concerns you may have regarding your individual needs and any medical conditions. You agree that you will not under any circumstances disregard any professional medical advice or delay in seeking such advice in reliance on any content provided on or through the Website/App/Social Media. Reliance on any such content is solely at your own risk.
Results may vary based on each member’s physical health, diet and exercise, an adherence to Fitelo’s programmes. We approach fat reduction and overall well being. FITELO or Dietitian Mac claims no Guarantee of results.
If you have not been physically active for more than 1 (one) year, or if you have any medical history that may put you at risk, including, without limitation, one or more the following conditions, you are required to seek approval from a qualified health care practitioner prior to using the Services and your results can vary in case of following conditions:
- Heart disease
- High blood pressure
- Family history of high blood pressure or heart disease
- Chest pain caused by previous exercise
- Dizziness or loss of consciousness caused by previous exercise
- Bone or joint problems
- Diabetes, high cholesterol, obesity
- Arthritis
- Smoking/Alcohol Consumption
- Sedentary lifestyle
- Lactating (upto 6 months)
- Kidney disease
- Irritable Bowel Syndrome
You should discontinue Diet/exercise in cases where it causes pain or severe discomfort, and should consult a medical expert prior to returning to exercise in such cases. We reserve the right to deny you access to the Services for any reason or no reason, including if we determine, in our sole discretion, that you have certain medical conditions.
The content provided on or through this Website/ App regarding drug or dietary supplements or products for sale on the Marketplace have not been evaluated or approved by any regulatory authority including the Drug Controller of India.
FITELO provides a marketplace to the Dietitian and the member and Fitelo or Dietitian Mac is not responsible for any legal issues between the two parties. Neither Fitelo or Dietitian Mac is not responsible for the results or medical Consequences.
If you have purchased a FITELO DIET/MIND/EXERCISE Premium Plan, you will not be eligible for a refund from FITELO.
Refund is made in the event that you have paid twice for your Member Account or the same is suspended or terminated by FITELO. Refunds will be made directly by Bank transfer only when a subscription is cancelled on the Google Play Store or iTunes within 72 hours from subscription start time.
FITELO provides the pause facility in limited plans and the information and feature is explained or mentioned while selling the plan and not available on all plans/services. You can Pause your plan in case of the following Events:
- Pregnancy: 1 Year
- Natural Calamity: 2 months
- Death of a family member: 2 months
Backups
We are not responsible for Content residing in the Mobile Application. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.
Links to other mobile applications
Although this Mobile Application may link to other mobile applications/websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked mobile application/websites, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their mobile applications. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any mobile application which you access through a link from this Mobile Application. Your linking to any other off-site mobile applications is at your own risk.
Prohibited uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the Mobile Application or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related mobile application, other mobile applications, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related mobile application, other mobile applications, or the Internet. We reserve the right to terminate your use of the Service or any related mobile application for violating any of the prohibited uses.
Intellectual property rights
This Agreement does not transfer to you any intellectual property owned by Mobile Application Developer or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Mobile Application Developer. All trademarks, service marks, graphics and logos used in connection with our Mobile Application or Services, are trademarks or registered trademarks of Mobile Application Developer or Mobile Application Developer licensors. Other trademarks, service marks, graphics and logos used in connection with our Mobile Application or Services may be the trademarks of other third-parties. Your use of our Mobile Application and Services grants you no right or license to reproduce or otherwise use any Mobile Application Developer or third-party trademarks.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will Mobile Application Developer, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Mobile Application Developer has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Mobile Application Developer and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Mobile Application Developer for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
Indemnification
You agree to indemnify and hold Mobile Application Developer and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Mobile Application or Services or any willful misconduct on your part.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Dispute resolution
The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Chandigarh, India without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of India. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Chandigarh, India, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
Changes and amendments
We reserve the right to modify this Agreement or its policies relating to the Mobile Application or Services at any time, effective upon posting of an updated version of this Agreement in the Mobile Application. When we do, we will post a notification in our Mobile Application. Continued use of the Mobile Application after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Mobile Application or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Mobile Application and its Services.
Communication
You consent to receive communications from us by way of emails, phone calls and SMS’s, WhatsApp with respect to your transactions on our Website. Users will be required to register their valid phone numbers and e-mail addresses to facilitate such communication. We may also use your e-mail address to send you updates, newsletters, changes to features of the service, and the like to provide you better services.
Terms and Conditions for Fitelo Live Sessions and Fitelo Devices
No Recording Policy
Fitelo does not record any Live Sessions. Clients are strictly prohibited from recording, distributing, or broadcasting any part of the Live Sessions without prior written consent from Fitelo.
Privacy and Interaction with Coaches
Clients are not allowed to harass or make inappropriate comments towards coaches during or outside the Live Sessions.Direct communication with coaches on personal platforms (e.g., social media, personal emails, personal phone numbers) is strictly prohibited. All interactions should remain within the designated Fitelo platforms.
Health and Safety
By participating in the Live Sessions, you acknowledge that you are in good health and physically capable of performing the exercises. Fitelo is not responsible for any injuries or health issues that may arise from participating in these sessions.It is your responsibility to ensure that you have a safe and suitable environment for performing the exercises.
Disclaimer of Liability
Fitelo provides the Live Sessions and Devices on an "as is" and "as available" basis. Fitelo makes no warranties or representations, either express or implied, regarding the Live Sessions and merchantability and fitness for a particular purpose.Fitelo is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your participation in the Live Sessions and related to your use of the Devices.
Consent to Data Recording and Usage
By purchasing and using the Devices, you expressly consent to the collection, recording, and storage of personal data, including but not limited to body weight, BMI, and other health-related metrics.You agree that Fitelo has the full right to access, use, and analyze this data for the purpose of providing diet plans and related services.
Privacy and Data Security
Fitelo is committed to protecting your privacy. All data collected from the Devices will be handled in accordance with Fitelo's Privacy Policy.Fitelo will take reasonable measures to ensure the security of your personal data. However, Fitelo cannot guarantee the absolute security of data transmitted over the internet or stored electronically.
User Responsibility
You are responsible for ensuring that the Devices are used correctly and in accordance with the instructions provided by Fitelo.You agree to regularly check the Devices for any signs of malfunction and to cease using the Device immediately if any issues are detected.
User Conduct
You agree to behave respectfully and responsibly during the Live Sessions. Any form of abusive, threatening, or inappropriate behavior will not be tolerated and may result in immediate termination of your access to the Live Sessions without refund.
Changes to Terms
Fitelo reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on Fitelo's website or app. Your continued participation in the Live Sessions constitutes your acceptance of the revised Terms.
Termination
Fitelo reserves the right to terminate or suspend your access to the Live Sessions at any time, for any reason, including but not limited to violation of these Terms.
Future Products
These Terms also apply to any future products introduced by Fitelo that record personal data, including but not limited to smart rings or other health monitoring devices.
Contacting us
If you have any questions about this Agreement, please contact us.
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