Frequently asked
questions

General

• What’s the duration of a basic Fitelo plan?

  The basic Fitelo plan spans 4 months and is personalized by our in-house team of health coaches and doctors for you based on your unique health history and medical concerns (if any)

  The plan also comprises a monthly session with our doctors to assess your progress. The focus is kept on helping you know your body better and build a healthy relationship with food while making small changes to your lifestyle, so that you lose weight healthily and for good!

• How long will it take to start seeing results?

  Weight loss is a highly personal experience and depends on a lot of factors such as your fitness levels, nutrition, underlying ailments, mental health etc. The timelines, thus, differ from person to person - however, most of Fitelo’s clients have experienced great outcomes for their weight loss goals within 90 days of getting started with our programs.

• Can I pause my Fitelo plan?

  The pause feature is currently active for our 9-month and 12-month programs

• How is Fitelo different from other fitness platforms?

  We hate calorie counting, don’t believe in extreme gymming, never recommend supplements and lastly, encourage cheat meals! :)

• Do I need to consume any form of supplements with my Fitelo plan?

  Absolutely not! We will never prescribe any form of supplements to you whilst on a Fitelo plan. We want to help you lose weight naturally and sustainably, and recommending supplements to our users goes against that vision

• Are the dietitians different for weight management and disease management plans?

  Yes. The nutrition coaches who work with weight management clients have expertise in weight and lifestyle management - having worked at reputed health and fitness centers before joining Fitelo.

  Conversely, the specialized coaches who work with disease management clients have worked in big hospitals like PGI, Fortis, and Max and are specialists in their field. For example, we have diet coaches who specialize in different diseases, such as diabetes, renal ailments, etc.

• Can you give me a sample diet?

  All our diet plans are made after a detailed analysis of our clients' medical history, lifestyle, fitness, food preferences etc. Thus, a generic sample diet may not give you the results you seek because it isn't customized to your needs.

• Why should I choose Fitelo over dietitians or fitness platforms?

  At Fitelo, we believe that weight loss goes beyond just diets. And our team of 100+ dietitians, doctors, and habit coaches work closely with our clients to focus on holistic wellbeing, of which weight management becomes a byproduct. We don't just help you lose weight. We help you live better and make good health permanent.

  Furthermore, Fitelo's AI-driven platform ensures a seamless and hassle-free experience for customers, with all our offerings easily accessible and available under one roof, anywhere and anytime.

• Will a Fitelo plan cure my health concern? Will I be off medications?

  Your Fitelo plan is designed to alleviate the symptoms of your ailment in the most natural way possible through necessary changes in your lifestyle and nutrition. While our clients have experienced great results for their health after subscribing to a Fitelo plan, we do not recommend getting off medication without first consulting with your doctor!

• Can I choose my Fitelo coach?

  In order to ensure that you get the very best care and guidance for achieving your fitness goals, we assign Health Coaches depending on each person's unique preferences and medical history

• Are your Coaches qualified?

  Of course! Every Disease Management Coach on our team is highly qualified and possesses advanced degrees in food and dietetics, having worked with hospitals such as Fortis, PGI, Max & IVY in their past roles. On average, each of our Coaches has handled 100+ cases since joining Fitelo.